Operations platform

Run your business from one system

Quoting, invoicing, scheduling, job management, payments, supplier workflows, stock control, and audit trails — connected in one place, replacing the spreadsheets and WhatsApp groups your team currently relies on.

Platform Overview

Architecture
Modular
Hosting
Cloud + On-prem
Multi-tenant
Yes
Audit trails
Built-in
Security
3-layer + encryption
Sound familiar?

The problems it fixes

Operational issues that drain time, create risk, and make handovers unreliable.

Documents

Where's the latest quote?

PDFs get re-exported, renamed, and re-emailed. Nobody knows which version is current.

Finance

Cashflow surprises

You can't see what's owed, overdue, or in dispute without building a spreadsheet each month.

Approvals

Approvals over WhatsApp

Supplier bills and purchase requests get approved in chat threads. Good luck auditing that.

Inventory

Stock doesn't match reality

Items move between locations without a trail. 'We thought we had it' is a regular conversation.

Accountability

No clear ownership

Who changed pricing? Who approved that bill? No audit trail means no accountability.

Handovers

Poor handovers

Sales closes a deal. Ops doesn't know. Finance doesn't invoice. The customer waits.

Out with the old

What it replaces

The tools and workarounds that most SMEs outgrow — replaced by one connected system.

Spreadsheets for quotes, invoices & cashflow

No more version confusion. Documents are created, tracked, and sent from one place.

WhatsApp for approvals

Approvals happen inside the system with a full audit trail — not buried in chat threads.

Paper purchase packs

Purchase orders, supplier bills, and three-way matching — digital, searchable, auditable.

Shared inbox chaos

Customer communication, documents, and history live on the record — not scattered across mailboxes.

Multiple disconnected tools

One system replaces the patchwork. Quoting, billing, inventory, jobs, and expenses — connected.

Manual reconciliation

Payments, credits, and adjustments reconcile automatically. Ageing reports are always current.

Whiteboard schedules

Jobs and bookings are scheduled, assigned, and tracked digitally with real-time status.

Paper folders & ad-hoc scans

Documents attach to records. Receipts, contracts, and files are stored where they belong.

Modules

One system. Everything connected.

Every module feeds the next. No re-capturing. No lost handovers. One source of truth for your entire operation.

BX1XCORE SYSTEMBookingsProjectsBillingSuppliersInventoryExpensesCommsSecurityBillable TimeCustom

Hover over a module to see what it does

What it does

Core capabilities

Nine core modules plus a medical edition. Enable what you need now — add more later.

01

Quotes, invoices & getting paid

Create quotes and send professional PDFs. Convert to invoices. Issue credit notes and statements. Every document has a clear history.

Rate cardsPayment allocationAging analysisRecurring billing
02

Scheduling & bookings

Calendar views with drag-and-drop. Assign people, rooms, and equipment. Recurring series for ongoing work or care plans.

Month / week / dayConflict preventionAuto-create profilesNotifications
03

Projects & job management

Turn work into structured, trackable execution. Create jobs per client with stages, task lists, assignments, and activity history — linked to bookings, documents, and billing.

Task assignmentDue dates & priorityJob-to-invoice linkingOperational visibility
04

Customer & supplier management

Clean customer records with optional portal access. Supplier management with contacts, addresses, and controlled spend.

Supplier bill lifecycle3-way matchingPurchase requisitions
05

Inventory & stock control

Multi-location inventory with full movement history. On-hand vs reserved vs available at a glance.

Stock reservationsReason codesLocation transfers
06

Expenses & accounting controls

Expenses with receipts and approvals. Double-entry journal posting. Full traceability from payment to document to journal entry.

Chart of accountsSeparation of dutiesControls dashboards
07

Templates & communications

PDF, email, and SMS templates — design once, reuse across document types. Variable-driven and auto-populated.

Preview & test-sendDelivery trackingStaff messaging
08

Internal communication — no WhatsApp dependency

Keep operational communication inside the system. Messages and threads are linked to clients, bookings, jobs, and invoices — so decisions and context stay attached to the correct record instead of lost across personal devices.

Record-linked threadsContext attachedStaff messagingPortal messaging
09

Billable time management

Track time with a one-click timer or manual entries. Mark hours as billable, apply rate cards, approve timesheets, and turn time into invoice-ready line items — with full audit history.

One-click timerBillable vs non-billableRate cardsTimesheet approvalInvoice-ready exports
+

+ Medical edition — clinical docs & medical aid

For clinics and practices: structured clinical notes with body markers, treatments, prescriptions, medical aid enrollment, pre-authorisations, claims decisions, and procedure/diagnostic coding — all behind PHI-grade access controls.

Patient profilesMedical aid membershipsDecision captureRole separation
Who uses it

Built for operations teams

Role-based access means each person sees what they need — nothing more.

Business owners

Clear numbers, fewer surprises, and a system you can trust.

Operations managers

Coordinate people, jobs, approvals, and handovers.

Admin & finance

Quotes, invoices, statements, collections, reconciliation.

Medical edition

Practice managers

Bookings, patient admin, medical aid, front-desk workflows.

Medical edition

Practitioners

Clinical notes, treatments, prescriptions, patient context.

Purchasing & stock

Supplier bills, purchase orders, receiving, inventory control.

Guardrails

Predictable workflows

Simple state machines that keep the system consistent and auditable.

Bookings

pending
confirmed
completed

Jobs

created
in progress
completed
closed

Supplier bills

draft
approved
posted
void

Expenses

draft
approved
posted
void

Purchase orders

draft
sent
received
closed

Inventory

draft
posted
void
Security & privacy

Three-layer protection

Defence-in-depth. Your data stays in your own private workspace.

Identity context

Every user operates within a specific organisation. That context follows every action.

Authorisation

Roles and permissions enforced by the system — not just hidden in the menu.

Experience guardrails

Data is organisation-scoped. The interface prevents accidental exposure. Key actions are logged.

Deployment

Hosting options

Both options are VVW-managed. We operate it, apply updates, and manage backups.

Recommended

Cloud hosting

VVW-managed cloud infrastructure. Fastest to roll out, easiest to maintain.

On-premises

We supply the hardware and manage it for you — backups, updates, and support included.

Your process, not ours

Configured to your business

You don't buy a generic template. You get an operational system aligned to how your team actually works.

Workflow stages & naming

Your terminology, your stages, your rules for how work moves forward.

Document formats

Templates, required fields, numbering, and branding configured to your standard.

Roles & permissions

Define what each role can view, create, approve, post, and void.

Approval flows

Optional approval steps for expenses, supplier bills, and purchasing.

Modules enabled per business

Turn on what you need now. Add more modules as your operation grows.

Optional features

Features scale with complexity. Simple businesses stay simple.

Getting started

Onboarding timeline

A structured rollout that gets your team productive without disruption.

1

Kick-off

We learn your workflows, pain points, and priorities. You walk us through how your team actually operates today.

2

Organisation setup

Users, roles, permissions, locations, and your business structure configured to match reality.

3

Configure billing

Tax codes, document templates, numbering, payment terms, and pricing rules set to your requirements.

4

Data onboarding

Customers, suppliers, products, opening balances, and historical data migrated into the system.

5

Training

Hands-on sessions for each role — quoting, approvals, inventory, billing — using your own data.

6

Go-live in phases

Start with quoting and invoicing, then layer on inventory, suppliers, and expenses at your own pace.

Most businesses are quoting within the first week. Full rollout typically takes 2–4 weeks.

Next step

Book a controlled demo

30–45 minutes. One workflow end-to-end using a realistic dataset — no slides, just the actual system. You pick the scenario.

Book a demo