Plain answers to real questions.
What BX1X does and doesn't do, where it runs, how the demo account works and how switching over works.
The product
What is BX1X?
BX1X is one connected system for running a business: quotes and invoices, bookings, stock, an online shop, customers, support and the books. Because it is one system, work flows from a sale to stock to an invoice to your accounts without anyone copying between apps.
Do I have to use every part of it?
No. You switch on only what you need, for example quotes and invoices, and add bookings, stock or accounting later. Everything you add is already connected to what you use.
Does it work with rand and VAT?
Yes. Amounts are in rand, and VAT is worked out per line and locked when an invoice is posted. You can also quote and invoice in other currencies while your books stay in rand.
Does BX1X send booking reminders?
Yes. Switch on booking reminders in your settings whenever you're ready. They go by email, and SMS or WhatsApp reminders can be added once those are connected during setup. Your team can also answer customers from the shared WhatsApp inbox.
Does it do payroll or point of sale?
No. BX1X does not include payroll or a point-of-sale till.
Does the AI assistant do things on its own?
No. You connect the AI assistant you already use. It can look things up and prepare drafts, but it never moves money, posts to your books or sends anything by itself. A person approves every change, and every step is logged.
Who it's for
Who is BX1X for?
Owner-run businesses and growing teams in South Africa: trades and services, shops and online sellers, businesses that take bookings, stock and distribution businesses, larger teams with several branches or companies, and private medical practices.
Is it only for small businesses?
No. A sole owner can start with a few parts, and a larger team can add roles, approvals, a full change history and several companies as it grows.
Does it work for a medical practice?
Yes. The practice edition adds patient records, clinical notes and medical-aid billing to the same bookings, invoices and books every other business uses.
Hosting and your data
Where does BX1X run?
Your choice: in the cloud, on your own private server, or on your premises.
Who can see my business data?
Only your business. Each business's data is kept apart from every other business, and inside your business you decide what each person can see and do. Health records need the patient's consent, and every look at them is logged.
How is signing in protected?
BX1X supports two-step sign-in, sessions can be signed out remotely, and an activity trail records who did what.
The demo account
How does the demo account work?
Ask for one on the demo page. Our team sets it up and emails you your own login to BX1X, filled with sample data, so you can try quotes, bookings, stock, invoices, the books and the customer portal at your own pace.
Will the demo account use my own business data?
No. Demo accounts use sample data only. Please don't enter real customer information into one.
What does BX1X cost?
There is no one price list. What you pay depends on which parts you switch on and how you host it. Tell us what you need and we'll give you a price.
Switching over
How do I move my existing records across?
Our team does it with you as part of setup. We agree what to bring across, such as customers, items and opening balances, move it for you and check it before you start. It isn't a do-it-yourself import.
How long does switching take?
It depends on how many parts you switch on and how much you bring across. Many businesses start with one part, such as quotes and invoices, and add the rest once that is running.
Read the full walkthrough on how switching to BX1X works.
Didn’t find your question? Ask us, or call +27 87 150 9305. For the details of each part, see every feature.
Try it with your own hands.
Request a demo account. We set it up and email you your own login to BX1X, filled with sample data, to click through at your own pace.