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Medical Edition

Healthcare

Purpose-built for
medical practices.

Everything in the standard platform, plus clinical notes, patient records, prescriptions, medical aid workflows, and practice management — designed for how healthcare actually works.

Clinical tools, not clinical compromises

Medical features are built on top of the full operations platform — not bolted on. Scheduling, billing, and communications work seamlessly with clinical workflows.

Clinical notes

Rich text clinical documentation with medical formatting, body view diagrams for anatomical annotations, and template-based note creation for consistent record-keeping.

Patient medical records

Complete medical history — conditions, allergies, surgical history, medications, immunisations, family history, and social history. Visual allergy safety banners on every patient view.

Prescriptions

Medication lookup and selection with dosage, frequency, and duration tracking. Patient prescription history with PDF generation for print or digital delivery.

Medical aid integration

Manage medical aid schemes, ICD-10 codes, claims submission, and pre-authorisation requests. Link claims to clinical notes, treatments, and invoices.

Practice management

Practitioner profiles with professional credentials, registration numbers, and speciality tracking. Staff account management with role-based access for the entire practice.

AI transcription

Record consultations and let AI transcribe them into searchable clinical notes. Real-time transcription with AI-generated summaries saves documentation time.

Protected health information

Patient data is isolated and access-controlled. Only authorised practitioners and staff can view medical records, with every access logged in the audit trail.

Allergy safety system

Four-state allergy banners — no known allergies (confirmed), status not reviewed, active allergies present, or no data entered. Visible on every patient interaction.

Complete medical profile

A guided wizard walks practitioners through capturing a patient's full medical history — conditions, allergies, family history, surgical history, and medications. Each section is structured for clinical accuracy and accessible from any patient view.

Conditions (14 categories)
Allergies & severity
Surgical history
Current medications
Immunisation records
Family medical history
Social history
Women's health
Child health data

No known allergies

NKA confirmed by practitioner

Not reviewed

Allergy status needs assessment

Active allergies

Specific allergies on file with severity

No data

Allergy section not yet captured

Allergy safety banners — visible on every patient interaction

Medical aid workflows

Manage schemes, submit claims, request pre-authorisations, and track approvals — all linked to the patient record, clinical notes, and billing.

Scheme management with fund names and plan types
ICD-10 code lookup and assignment
Claims submission linked to invoices
Pre-authorisation request and tracking
Scheme-specific billing rules
Patient portal for claims status

Why it matters

Clinical notes are captured during consultation — not after hours

AI transcription turns conversations into structured, searchable notes

Medical aid claims are linked to clinical evidence and billing records

Pre-authorisations are tracked from request through to expiry

Allergy safety banners prevent oversight during patient interactions

Practice management and billing share the same data — no double entry

Patient records are scoped and protected with consent enforcement at every access point

Built on the full platform

The Medical Edition includes everything in the standard BX1X platform — billing, scheduling, inventory, communications, customer management, and more — with clinical capabilities layered on top.

See the Medical Edition in action

Book a demo configured for your practice — clinical notes, patient records, medical aid workflows, and scheduling — with realistic medical data.